Brand Ambassador Resume

 

Professional Summary

Enthusiastic Events Professional with over 10 years of event management and customer engagement expertise. Proven track record leading teams, training staff, and delivering exceptional brand experiences across high-profile conferences and live events. Skilled in customer service, hiring, and team management, with a passion for fostering brand loyalty and driving audience satisfaction.

Work Experience

Productions Plus – FIFA Club World Cup | NJ

July 2025

Brand Ambassador

  • Supported hospitality during registration and check-in for 30,000+ guests
  • Handed out swag to guests

Civic Entertainment Group – Columbia University Commencement | NYC

May 2025

Event Staff

  • Supported hospitality during commencement ceremonies for 20,000+ guests, delivering seamless check-in experiences
  • Provided feedback on best practices for efficient attendee check-in measures, optimizing guest flow and enhancing overall satisfaction

Future Media Conferences – Post|Production World & NAB Show | NYC & Las Vegas

March 2022 – April 2025

Event Manager

  • Led the end-to-end logistics for Post|Production World, coordinating with NAB on show floor programming and full conference production
  • Hired, trained, and managed a team of 10+ event staff, ensuring comprehensive event knowledge and professional presentation

LA Photo Party (Various Clients) | NJ & NYC

September 2021 – December 2024

Event Staff

  • Represented diverse brands at corporate events and experiential activations
  • Delivered outstanding customer service, guiding participants through photo experiences and troubleshooting technical issues to maintain 95%+ satisfaction ratings

Photos from Previous Events

FIFA Club World Cup 2025

Panel Discusion with “WICKED” Cinematographer, Alice Brooks and Oscar nominated “WICKED” Editor, Myron Kerstein at Post|Production World 2025

Photo activation for Citibank at the Renaissance Tour 2023

Education 

Kean University

Bachelor of Fine Arts in Visual Communications

Graduated 2007